GDPR overview

Summary information — not legal advice

TenLord processes personal data to deliver the service to landlords, tenants, and your collaborators. This page summarises common GDPR themes for customers in the UK and EEA. Your Data Protection Officer or counsel should confirm your full compliance programme.

Roles
Depending on your use case, we may act as a processor on your instructions for certain tenant and landlord data, while also acting as a controller for account, billing, and product analytics where applicable. Document this in your Data Processing Agreement with us.

Lawful bases
Common bases include contract (providing the service), legitimate interests (security and product improvement where balanced), and consent where required (for example marketing cookies).

Retention
We retain data only as long as needed for the purposes described in our privacy policy, unless a longer period is required by law.

International transfers
If data leaves the UK/EEA, we use appropriate safeguards (such as approved standard contractual clauses) where required.